News

Practice Closure: Wednesday 18th September

Please note, Wednesday 18th September between 12:30pm and 6:30pm, our practice team are attending essential staff training necessary for maintaining safe standards of care for registered patients. During this period, your usual GP Practice service has been diverted to 2 physical GP hub locations across the borough and a home visiting service. If you require…

How to follow up test results

When a clinician has arranged tests for you, it is your responsibility to ensure you have received the results. We will only call or write to you if your results are of an urgent or serious nature. How to follow up test results: · Step 1: Download the NHS App on your smartphone or go…

How to book an urgent appointment

The quickest and easiest way to arrange an urgent appointment (for today or tomorrow, Monday to Friday) is by using our Ask First App. How to book an urgent appointment: · Step 1: Download the Ask First app on your smartphone or go to: https://sensely.com/askfirst/ (you will need to log in or create an account)….

How to book a routine GP appointment

All routine GP appointments requests must be made via the Ask First app. How to book a routine GP appointment: · Step 1: Download the Ask First app on your smartphone or go to: https://sensely.com/askfirst/ (you will need to log in or create an account). · Step 2: Select ‘Book Routine Appointment’. · Step 3:…

How to order medication: repeat prescriptions and new medication

Repeat Prescriptions The best way to order repeat medication is via the NHS App – the request is delivered directly into our clinical system and speeds up processing. Pharmacies can also request medication directly on your behalf. Requests via email or paper need to be manually transcribed and can cause delay to the prescribing process….

Appointment Booking Changes

Over the last two years we have made significant changes to the way we structure our appointments and support our patients in accessing the care they need. We are pleased that the recent National GP Patient Survey shows that our patients have a good experience of contacting the practice and know what the next steps…

RSV Vaccinations

RSV is a major cause of respiratory illness, particularly dangerous for infants and the elderly. The virus can lead to pneumonia and infant bronchiolitis, requiring hospitalisation and intensive care in severe cases. This new vaccine offers huge opportunities to prevent severe illness in those most vulnerable to RSV, helping to protect lives and ease winter…

August Bank Holiday Opening Hours

August Bank Holiday 2024 Opening Hours Wednesday 21st August 2022 Normal Hours Thursday 22nd August 2022 Normal Hours Friday 23rd August 2022 Normal Hours Saturday 24th August 2022 Normal Hours Sunday 25th August 2022 CLOSED Monday 26th August 2022 CLOSED Tuesday 27th August 2022 Normal Hours Out of Hours Please call NHS 111 for all…

Opening Hours during May Bank Holidays

Opening Hours Over the May Bank Holidays May Day Bank Holiday Monday 6th May 2024 – CLOSED Spring Bank Holiday Monday 27th May 2024 – CLOSED Open as usual throughout the rest of May. Out of hours Please call NHS 111 for all medical advice or 999 for emergencies. Prescriptions Please note to order your…

Quality Improvement Project on Hepatitis C

Please note: this is a small-scale, ‘pilot’ project initially. Therefore, not every patient registered at Nelson Medical Practice who have risk factors for hepatitis C virus will be offered a test via this project. Please only read this Patient Information Webpage if you have been sent the link to do so. Nevertheless, if you are…

Dr Thomson – Retirement

We are sad to announce that Dr Margarita Thomson, who is a salaried GP with us, will be retiring on ill health grounds as of 31st March 2024. Dr Thomson has asked us to pass on her best wishes to all her patients and says that it has been an absolute privilege to have been their doctor…

No Smoking Day – 13th March 2024

The 40th anniversary of No Smoking Day, a time for us to unite and offer encouragement and support to those on their quitting journey. There are over 5.3 million adults in England who still smoke, and smoking remains the single largest preventable cause of death in England. In fact, up to two in three smokers…

View Your Prescriptions in the NHS App

What prescription information can you see in the NHS App? You can now see and access your prescriptions electronically in the NHS App, allowing you to: – Easily see the details of medicines/ items healthcare professionals have confirmed for you – Use a prescription barcode to collect your medicine if you don’t have a nominated…

Ask Your Pharmacy Week – 30th October to 6th November 2023

For expert advice, visit your local pharmacy There is no need to book an appointment. Just walk in. As qualified health professionals and experts in medicines, your local pharmacist offers a wide range of services. For example; NHS services such as health checks and vaccinations or private services such as travel vaccinations. All pharmacists train…

Measles cases are rising

Measles cases are rising in England and across Europe this year. Make sure you and your family are protected against becoming seriously unwell with measles by checking you are up to date with the MMR vaccine. Across England, on average one in ten children are not up to date with their MMR vaccinations, with some…