FREE Webinar on the 9th March 2026, 12pm to 1pm Join the clinical teams from The Grand Drive Surgery and The Nelson Medical Practice for an interactive online session dedicated to your skin as we head into the warmer months, knowing how to spot changes early can make all the difference. In this short session,…
Please view our December Newsletter for information on: – Transition to AccuRx for Online Consulting – Dr Caroline Toyn’s Retirement Announcement – Flu Vaccinations – And Much More!
To help our clinicians spend more time focusing on you, we’re trialing a digital tool called AccuRx Scribe. What is AccuRx Scribe? It’s a secure NHS-approved tool that helps doctors and clinicians create consultation notes more efficiently using speech recognition technology. How it helps: Improves accuracy and consistency in medical notes Reduces administrative time for clinicians…
Our practice is taking part in a new NHS pilot to help find pancreatic cancer earlier. As part of this, we’ll be contacting some patients aged 60 and over who have recently been diagnosed with diabetes and have lost weight without meaning to. These symptoms are usually caused by other conditions, but in a small…
Please view our September Newsletter for information on: – Practice Closure: 14th October – Flu Vaccinations – Winter Health – And Much More!
Easter Bank Holidays 2025 Opening Hours Thursday 17th April: Normal Hours Friday 18th April: CLOSED Saturday 19th April: Normal Hours Sunday 20th April: CLOSED Monday 21st April: CLOSED Tuesday 22nd April: Normal Hours Out of Hours Please contact NHS 111 if you require medical assistance whilst the practice is closed. Call 999 for all emergencies….
Monday 23rd December Normal Hours Tuesday 24th December Normal Hours Wednesday 25th December CLOSED Thursday 26th December CLOSED Friday 27th December Normal Hours Saturday 28th December Normal Hours Sunday 29th December CLOSED Monday 30th December Normal Hours Tuesday 31st December Normal Hours Wednesday 1st January CLOSED Thursday 2nd January Normal Hours Friday 3rd January Normal…
Please note, Wednesday 18th September between 12:30pm and 6:30pm, our practice team are attending essential staff training necessary for maintaining safe standards of care for registered patients. During this period, your usual GP Practice service has been diverted to 2 physical GP hub locations across the borough and a home visiting service. If you require…
When a clinician has arranged tests for you, it is your responsibility to ensure you have received the results. We will only call or write to you if your results are of an urgent or serious nature. How to follow up test results: · Step 1: Download the NHS App on your smartphone or go…
All appointment requests, whether urgent or routine, are triaged and navigated to ensure they are directed to the right appointment / pathway. Urgent appointments Patient requests for an urgent clinical appointment or review, should either be made by attending the practice in person or by telephone. Accurx will ask patients a series of clinically validated questions…
Routine GP appointment requests can be made using Accurx. Patients will be asked a few questions, including if they prefer to see a particular GP, and their appointment request will then be logged. Requests for routine appointments will be triaged and patients will receive a response from the practice by the end of the next working…
Repeat Prescriptions The best way to order repeat medication is via the NHS App – the request is delivered directly into our clinical system and speeds up processing. Pharmacies can also request medication directly on your behalf. Requests via email or paper need to be manually transcribed and can cause delay to the prescribing process….
Over the last two years we have made significant changes to the way we structure our appointments and support our patients in accessing the care they need. We are pleased that the recent National GP Patient Survey shows that our patients have a good experience of contacting the practice and know what the next steps…
RSV is a major cause of respiratory illness, particularly dangerous for infants and the elderly. The virus can lead to pneumonia and infant bronchiolitis, requiring hospitalisation and intensive care in severe cases. This new vaccine offers huge opportunities to prevent severe illness in those most vulnerable to RSV, helping to protect lives and ease winter…
August Bank Holiday 2024 Opening Hours Wednesday 21st August 2022 Normal Hours Thursday 22nd August 2022 Normal Hours Friday 23rd August 2022 Normal Hours Saturday 24th August 2022 Normal Hours Sunday 25th August 2022 CLOSED Monday 26th August 2022 CLOSED Tuesday 27th August 2022 Normal Hours Out of Hours Please call NHS 111 for all…
Opening Hours Over the May Bank Holidays May Day Bank Holiday Monday 6th May 2024 – CLOSED Spring Bank Holiday Monday 27th May 2024 – CLOSED Open as usual throughout the rest of May. Out of hours Please call NHS 111 for all medical advice or 999 for emergencies. Prescriptions Please note to order your…
Please note: this is a small-scale, ‘pilot’ project initially. Therefore, not every patient registered at Nelson Medical Practice who have risk factors for hepatitis C virus will be offered a test via this project. Please only read this Patient Information Webpage if you have been sent the link to do so. Nevertheless, if you are…
We are sad to announce that Dr Margarita Thomson, who is a salaried GP with us, will be retiring on ill health grounds as of 31st March 2024. Dr Thomson has asked us to pass on her best wishes to all her patients and says that it has been an absolute privilege to have been their doctor…
The 40th anniversary of No Smoking Day, a time for us to unite and offer encouragement and support to those on their quitting journey. There are over 5.3 million adults in England who still smoke, and smoking remains the single largest preventable cause of death in England. In fact, up to two in three smokers…
View our March 2024 Newsletter for access updates.
What prescription information can you see in the NHS App? You can now see and access your prescriptions electronically in the NHS App, allowing you to: – Easily see the details of medicines/ items healthcare professionals have confirmed for you – Use a prescription barcode to collect your medicine if you don’t have a nominated…
For expert advice, visit your local pharmacy There is no need to book an appointment. Just walk in. As qualified health professionals and experts in medicines, your local pharmacist offers a wide range of services. For example; NHS services such as health checks and vaccinations or private services such as travel vaccinations. All pharmacists train…
Please view our September Newsletter for information on: – Flu Vaccinations – Know Your Numbers – COVID-19 Autumn Boosters – And Much More!
Measles cases are rising in England and across Europe this year. Make sure you and your family are protected against becoming seriously unwell with measles by checking you are up to date with the MMR vaccine. Across England, on average one in ten children are not up to date with their MMR vaccinations, with some…