Month: September 2024

Please note, Wednesday 18th September between 12:30pm and 6:30pm, our practice team are attending essential staff training necessary for maintaining safe standards of care for registered patients. During this period, your usual GP Practice service has been diverted to 2 physical GP hub locations across the borough and a home visiting service. If you require…

When a clinician has arranged tests for you, it is your responsibility to ensure you have received the results. We will only call or write to you if your results are of an urgent or serious nature. How to follow up test results: · Step 1: Download the NHS App on your smartphone or go…

All appointment requests, whether urgent or routine, are triaged and navigated to ensure they are directed to the right appointment / pathway. Urgent appointments Patient requests for an urgent clinical appointment or review, should either be made by attending the practice in person or by telephone. Accurx will ask patients a series of clinically validated questions…

Routine GP appointment requests can be made using Accurx. Patients will be asked a few questions, including if they prefer to see a particular GP, and their appointment request will then be logged. Requests for routine appointments will be triaged and patients will receive a response from the practice by the end of the next working…

Repeat Prescriptions The best way to order repeat medication is via the NHS App – the request is delivered directly into our clinical system and speeds up processing. Pharmacies can also request medication directly on your behalf. Requests via email or paper need to be manually transcribed and can cause delay to the prescribing process….

Over the last two years we have made significant changes to the way we structure our appointments and support our patients in accessing the care they need. We are pleased that the recent National GP Patient Survey shows that our patients have a good experience of contacting the practice and know what the next steps…

RSV is a major cause of respiratory illness, particularly dangerous for infants and the elderly. The virus can lead to pneumonia and infant bronchiolitis, requiring hospitalisation and intensive care in severe cases. This new vaccine offers huge opportunities to prevent severe illness in those most vulnerable to RSV, helping to protect lives and ease winter…