Practice Closure: Wednesday 18th September

Please note, Wednesday 18th September between 12:30pm and 6:30pm, our practice team are attending essential staff training necessary for maintaining safe standards of care for registered patients. During this period, your usual GP Practice service has been diverted to 2 physical GP hub locations across the borough and a home visiting service. If you require…

How to follow up test results

When a clinician has arranged tests for you, it is your responsibility to ensure you have received the results. We will only call or write to you if your results are of an urgent or serious nature. How to follow up test results: · Step 1: Download the NHS App on your smartphone or go…

How to book an urgent appointment

The quickest and easiest way to arrange an urgent appointment (for today or tomorrow, Monday to Friday) is by using our Ask First App. How to book an urgent appointment: · Step 1: Download the Ask First app on your smartphone or go to: https://sensely.com/askfirst/ (you will need to log in or create an account)….

How to book a routine GP appointment

All routine GP appointments requests must be made via the Ask First app. How to book a routine GP appointment: · Step 1: Download the Ask First app on your smartphone or go to: https://sensely.com/askfirst/ (you will need to log in or create an account). · Step 2: Select ‘Book Routine Appointment’. · Step 3:…

How to order medication: repeat prescriptions and new medication

Repeat Prescriptions The best way to order repeat medication is via the NHS App – the request is delivered directly into our clinical system and speeds up processing. Pharmacies can also request medication directly on your behalf. Requests via email or paper need to be manually transcribed and can cause delay to the prescribing process….

Appointment Booking Changes

Over the last two years we have made significant changes to the way we structure our appointments and support our patients in accessing the care they need. We are pleased that the recent National GP Patient Survey shows that our patients have a good experience of contacting the practice and know what the next steps…

RSV Vaccinations

RSV is a major cause of respiratory illness, particularly dangerous for infants and the elderly. The virus can lead to pneumonia and infant bronchiolitis, requiring hospitalisation and intensive care in severe cases. This new vaccine offers huge opportunities to prevent severe illness in those most vulnerable to RSV, helping to protect lives and ease winter…