Emergency Prescriptions

You can use the 111 online service to request a limited emergency supply of a medicine you’ve completely run out of.

This must be a medicine you are prescribed regularly, through a repeat prescription.

You will be charged your usual prescription fee. If you do not usually pay, it will be free.

When not to use this service:
If you need medicine and also have any symptoms, call 111 and speak to an adviser instead.

You cannot use this service to get:
- antibiotics for a new or recent problem
- controlled drugs that require identification to collect

Emergency prescriptions

Date published: 22nd January, 2025
Date last updated: 24th January, 2025