Contact us

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you have an URGENT dental problem you should call your Dental Practice, if you have one. If you don’t have a dentist, you can call NHS 111 (by dialling 111 from any landline or mobile phone free of charge and they can find an emergency dentist for you).

• If you have any special needs please let our Patient Care Navigators know so that we can help and ensure you get the same support in the future.
• Disabled parking, Disabled WC, Induction loop, Signing service available, Step free access, Wheelchair access
• Wheelchair access – The Practice has been specially designed to make it easier for disabled patients to visit. There are no steps at the entrance of the building giving patients easy access. Due to fire regulations, we do have heavy fire doors, however if you have trouble opening these please ask a Patient Care Navigator for assistance as they are always happy to help.
  There are several dedicated disabled car parking spaces available immediately outside the front entrance of The Practice.
  We have a wheelchair for patient’s use, at their own risk, should you require one whilst visiting our premises.
  We have two disabled toilets one on each floor.

• Loop system – We have a loop induction system at the reception desk to assist the hearing impaired.
  For more information on the loop hearing system visit Hearing Link website.

• • British Deaf Association
  • British Sign Language Healthy Mind
  • Action Hearing Loss
  • Royal Association for Deaf People
  • National Deaf Children’s Society
  • Deaf Group UK

• Blind/partially sighted – If you or family members are blind or partially sighted we can give you a CD or large print of our practice leaflet upon request. Please ask our Patient Care Navigators for further information.

For more advice and support for blind people please see the following websites:

• • Royal National Institute of Blind People (RIND)
  • Action for Blind People
  • blind.org.uk
  • Blind in Business
  • British Blind Sport

• Guide Dogs – Guide dogs are welcome at the practice but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.

Further Information:

• • Guide Dogs

Other disability websites

• BID Services
• Disability Go
• Disabled People, your Rights, Benefits, Carers and the Equality Act
• Disability Rights UK
• Living with a Disability NHS
• Disability Now
• Disability Action
• Mencap
• Business Disability Forum

Car Parking, Cycle parking, Disabled parking

Disabled parking – The Blue Badge Scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go. For more information and an application form visit Merton Council’s website.