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The Nelson Medical Practice

Kingston Road, London, SW20 8DA

111 Out of hours
GP services only, call: 020 3826 0826
All other Health Centre Services, call: 0203 668 3300

Repeat Prescriptions Patient Notice

Dear Patient

In this current climate, we would really appreciate your help in only ordering medication which you require. Please do not stockpile your medication and only order medication which you need currently.

In order to adhere to social distancing guidelines, we would encourage you to order repeat prescriptions remotely where possible. This can be done in a number of ways:

1. If you have signed up to Patient Access, you can order your repeat prescriptions through this portal.

2. You are able to use the online Contact Us facility.

3. You can email us on merccg.enquiriesnelson@nhs.net with your prescription request. Please remember to include your full name, date of birth, address, telephone number and full details of the medicines which you require.

In all cases, please allow 3 working days for your prescription request to be processed.

If you have not already done so, you can nominate your local pharmacy to receive your prescriptions electronically. This will mean that you do not have to come to the surgery to collect your prescription. Please contact your local pharmacy to sign up for this service.

If you are in the “extremely vulnerable group” announced by the government recently, you will receive a letter about this shortly and we will automatically be arranging deliveries of your regular medicines to you; there will be no need for you to order your regular medication.

Similarly, if your local pharmacy normally orders your repeat prescriptions for you, you do not need to take any further action.

Thank you for your understanding and help. Keep well!

NHS

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