The Nelson Medical Practice

Kingston Road, London, SW20 8DA

South West London CCG Member Practice

111 Out of hours
GP services only, call: 020 3826 0826
All other Health Centre Services, call: 0203 668 3300
GP services only
email address: swlccg.enquiriesnelson@nhs.net

Why does it take 2 working days to process a repeat prescription request?

Our prescription clerk has to check your medical records to ensure that your medication request is on your repeat prescription list, then pass it to your clinical team. Between clinics, one of your clinical team will double check the medication to ensure that it is still appropriate for you. Then one of our Patient Care Navigators will file your prescription ready for collection unless it is an electronic prescription request.

Delays may occur if your medication request is not on your repeat prescription or if your medication request is different from what your doctor has prescribed for you or if your doctor wished to change your medication.