Same day appointments can be booked using our online services but for new problems where you feel you need help, we suggest you use our online assessment and advice service provided by Sensely. If required this will automatically generate a request for an appointment which will be dealt with by the practice promptly.
If you cannot book an appointment or resolve your problem online then please be assured that we will help you today. Usually the process will be for you to have a telephone consultation with one of our same day team who will arrange to see you the same day if this is required. You can book a call back from the same day team using our online services (please bear in mind that call back time will be approximate). If you are unable to do this then please phone the Practice on 020 3826 0826 to request same day assistance.
Even if you have booked an urgent appointment online you may get a call from our same day team in advance of your appointment to see whether we can help you remotely without you needing to come into the Health Centre.
The telephone consultation system is in place to provide same day access to clinical advice and if an appointment is required we will be able to allocate you to the clinician best suited to your concern.
The same day team can also provide a prescription which can be collected from The Health Centre reception or sent electronically direct to your pharmacy.