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The Nelson Medical Practice

Kingston Road, London, SW20 8DA

South West London CCG Member Practice

111 Out of hours
GP services only, call: 020 3826 0826
All other Health Centre Services, call: 0203 668 3300
GP services only
email address: swlccg.enquiriesnelson@nhs.net

What to do if you have an urgent problem or need to be dealt with today

Online Assessment and Advice

View information for:

When we are open

Same Day Care at the Nelson Medical Practice

Appointments can be booked using our online services or by calling the practice, but for new problems where you feel you need more urgent help, we suggest you use our online assessment and advice service provided by DoctorLink. If required this will automatically generate a request for an appointment which will be dealt with by the practice promptly.

If you feel that your problem is urgent and you cannot book an appropriate appointment or resolve your problem online then please be assured that we will help you today. Usually the process will be for you to have a telephone consultation with one of our same day team who will arrange to see you the same day if this is required. To do this please phone the Practice on 020 3826 0826 to request same day assistance.

Due to coronavirus and the need to reduce footfall though the practice, all appointments are initially via telephone or video, if there is a clinical need to see you face to face (e.g. for an examination) appointments will be arranged by the clinician.

The telephone consultation system is in place to provide same day access to clinical advice and if an appointment is required we will be able to allocate you to the clinician best suited to your concern.

Minor injuries unit

If you have a minor injury or simple illness you can attend the Queen Mary’s Hospital MIU in Roehampton.

Urgent care centre

If you have an urgent but non-life-threatening illness or condition please attend an urgent care centre. The urgent care centre listed below are open 24 hours a day, 7 days a week:

  • Urgent Care Centre, St Helier Hospital
    Wrythe Lane
    Carshalton
    Surrey
    SM5 1AA
    Tel: 020 8296 2000
  • Urgent Care Centre, St George’s Hospital
    Blackshaw Road
    Tooting
    London
    SW17 0QT
    Tel: 020 8672 1255

When to go to A&E or dial 999

Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood, loss of consciousness or suspected broken bones, go to your nearest accident and emergency department or call 999.

Accident and emergency departments are open 24 hours a day, 365 days a year and can assess serious injuries and provide emergency treatment.

Dial 999 or go immediately to your nearest A&E department:

  • Kingston Hospital
    Galsworthy Road
    Kingston upon Thames
    Surrey
    KT2 7QB
  • St Helier Hospital
    Wrythe Lane
    Carshalton
    Surrey
    SM5 1AA
  • St George’s Hospital
    Blackshaw Road
    Tooting
    London
    SW17 0QT

When we are closed

Doctorlink

This is an online tool to check your symptoms and direct you to the most appropriate care.

NHS 111

NHS 111 is a free phone service which is available 24 hours a day, 365 days a year.

It offers a one-stop number for patients with urgent, but not life-threatening symptoms who want a fast and easy way to get help when they need it. More . . .

Out of hours general practice

If needed you can see a GP any time of day or night 365 days a year. This service is accessed through NHS 111 so you just need to dial 111 to arrange this.

Minor injuries unit

If you have a minor injury or simple illness you can attend the Queen Mary’s Hospital MIU in Roehampton.

Urgent care centre

If you have an urgent but non-life-threatening illness or condition please attend an urgent care centre. The urgent care centres listed below are open 24 hours a day, 7 days a week:

  • Urgent Care Centre, St Helier Hospital
    Wrythe Lane
    Carshalton
    Surrey
    SM5 1AA
    Tel: 020 8296 2000

When to go to A&E or dial 999

Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood, loss of consciousness or suspected broken bones, go to your nearest accident and emergency department or call 999.

Accident and emergency departments are open 24 hours a day, 365 days a year and can assess serious injuries and provide emergency treatment.

Dial 999 or go immediately to your nearest A&E department:

  • Kingston Hospital
    Galsworthy Road
    Kingston upon Thames
    Surrey
    KT2 7QB
  • St Helier Hospital
    Wrythe Lane
    Carshalton
    Surrey
    SM5 1AA
  • St George’s Hospital
    Blackshaw Road
    Tooting
    London
    SW17 0QT

 

NHS

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